Reviews
Recommend
Trust
Listening
Mrs Mandy Smart
2020-09-09
Person
5
5
0
9th September 2020
Mandy visited my Dad after his surgery, due to the current pandemic he was completely in the dark about his ongoing treatment etc and had found it difficult to talk to anyone face to face. Then along came Mandy and showed him that there was light at the end of the tunnel. She answered every question asked and also explained why things were happening as they were. She’s given Dad confidence that once he recovers fully he’ll have a life. I love the way she tells him off but in a really subtle way unlike myself and Mom who don’t. Mandy has a lovely way about her and always makes you feel happy, she tells you that if you have any queries or concerns just pick up the phone and call, we haven’t had to yet but I know that if we do she’ll be there.
9th September 2020
Response from Mrs Mandy Smart
Thank you for taking time to leave this review - it will help both myself and Fittleworth shape the Nursing Service going forward.
Mrs Mandy Smart
2020-09-06
Person
5
5
0
6th September 2020
Well what can I say, the first time I met Mandy she made me feel at ease and was extremely knowledgeable on my situation and therefore gave me some great advice which at this stage in my life was and is welcome. Mandy always visits with a smile on her face and is welcome at my home anytime
6th September 2020
Response from Mrs Mandy Smart
Many thanks for taking time to leave this review It will help both myself and Fittleworth to shape the Nursing Service going forward. It will also help other patients looking for support on their pathway of care
Mrs Mandy Smart
2020-08-27
Person
5
5
0
27th August 2020
Mandy arrived at the appointed time and was cheerful and professional. She explained about my treatment and answered my questions fully. She did not rush her visit and gave advice on stoma products available to me.
27th August 2020
Response from Mrs Mandy Smart
Thank you for taking the time to leave this review It will help both myself and Fittleworth shape the Nursing Service going forward It will also help others seeking support - Many thanks
Mrs Mandy Smart
2020-08-27
Person
5
5
0
27th August 2020
I felt so at ease with Mandy she has helped me so much & made me feel like I can do what I should be doing with confidence.
It’s so nice to have someone with so much consideration for other people’s well being.
Listened to everything I had to say & gave me advise on what to do & what not to do.
27th August 2020
Response from Mrs Mandy Smart
Thank you for taking the time to leave this review It will have both myself and Fittleworth shape the Nursing service going forward. It will also give other people the courage to seek support- many thanks Mandy
Mrs Mandy Smart
2020-08-23
Person
5
5
0
23rd August 2020
I would like to say a huge thank you to Mandy Smart . Mandy has cared for me since my surgery. Whenever I have a problem I know I can always ask Mandy for help & advice . Mandy cares for me both physically and emotionally & I can never thank her enough . She is truly an amazing person. Thank you .
24th August 2020
Response from Mrs Mandy Smart
Many thanks for taking time to leave this review It will help both myself and Fittleworth to shape the nursing service going forward
Specialises in
- Stoma Care
Qualifications:
- Adult Nurse, Level 1
Profile
Firstly, THANK YOU for taking the time to view my profile and for potentially leaving a review.
Your feedback will be used to shape the service both myself and Fittleworth offer.
I have been a qualified nurse for 30 years, working as a Specialist Nurse for the last 10 years in Stoma Care, Urology and Functional Bowel Issues. This has given me a wealth of expert knowledge in Specialist Practice.
I have worked in the NHS, Private and Community Settings. This enables me to offer high quality individualised holistic patient care. Acting with care and empathy and treating everyone with dignity and respect.
I work in the Birmingham area supporting Sandwell & West Birmingham NHS Trust and Birmingham Heartlands NHS Trust supporting NHS staff and District Nursing Services. Providing a seamless transition from hospital to home.
My proudest achievement is being nominated and receiving a Florence Nightingale Award and for also being given a Nurse of the Year Award.
I am passionate about the care I deliver and strive to make a difference every day to achieve the best possible outcome.
Resources
Short link to review Mrs Mandy Smart: http://iwgc.net/eonxw